SHIPPING POLICY

Effective Date: 24/02/2026

This Shipping Policy applies to all orders placed through:

👉 https://hazshop.in/
Operated by Hazesoft Technology Private Limited

1. Shipping Method

All orders are shipped through:

  • Registered domestic courier companies

  • India Post (Speed Post), where applicable

We currently deliver within India only.

2. Order Processing & Dispatch Timeline

  • Order Processing Time: 1–2 business days after payment confirmation

  • Dispatch Timeline: Within 1–3 business days from order confirmation

  • Delivery Timeline: Typically within 3–7 business days from dispatch

Total expected delivery time is generally within 7 days from order/payment confirmation, subject to courier norms.

Delivery timelines may vary depending on location, public holidays, and operational conditions.

3. Tracking Information

Once your order is dispatched:

  • Tracking details will be shared via registered email and/or SMS.

  • Customers can track shipments using the provided tracking number.

4. Delivery Address Responsibility

All orders will be delivered to the shipping address provided at the time of purchase.

Customers are responsible for:

  • Providing complete and accurate address details

  • Providing a valid contact number

If delivery fails due to incorrect or incomplete address, additional shipping charges may apply for re-dispatch.

5. Delays & Customer Unavailability

If delivery attempts fail due to:

  • Customer unavailability

  • Incorrect phone number

  • Refusal to accept delivery

The order may be returned to us. Re-shipping charges may apply.

We are not liable for delays caused by courier companies or postal authorities.

6. Partial Shipments

In certain cases, orders may be shipped in multiple packages depending on:

  • Product availability

  • Warehouse location

  • Logistics arrangements

Tracking details will be provided for each shipment (if applicable).

7. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before payment.

  • Shipping charges are non-refundable, even if the order is returned or cancelled after dispatch.

If Cash on Delivery (COD) is available, additional COD handling charges (if applicable) may be applied and displayed at checkout.

8. Exchange / Replacement Shipping

For approved exchange or replacement requests:

  • The exchanged/replacement product will be dispatched within 5–7 working days, subject to stock availability.

9. Force Majeure

We shall not be liable for delays or failure in delivery caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Government restrictions

  • Lockdowns

  • Strikes

  • Network disruptions

  • Transport disruptions

  • Acts of God

10. Contact Information

Hazesoft Technology Private Limited
D-22, GOVIND VIHAR-D,
Jhotwara, Jaipur, Rajasthan – 302012

Phone: +91 7319487208
Email: hazesofttech@gmail.com | abhishek@hazshop.in
Working Hours: Monday – Friday (9:00 AM – 6:00 PM)